Eligibility
A Person Insured is not eligible for any coverage under the contract if, as of the Effective Date,
any of the following apply to a Person Insured, even if disclosed on the Application:
●
They are travelling or planning to travel to Canada against the advice of a Physician;
● They have received a Terminal Prognosis;
●
They are experiencing new or undiagnosed signs or symptoms of a Sickness for which they reasonably
expect may require Treatment while the contract is in force, or otherwise have a reasonably
foreseeable need for Treatment while the contract is in force;
●
In the 3 years prior to the Effective Date, they have received Treatment for aplastic anemia, hemolytic anemia,
sickle cell anemia, or anemia requiring blood transfusions or bone marrow transplants, or
have received Treatment in a Hospital for anemia through iron supplements;
●
They have had a bone marrow transplant, stem cell transplant or an
organ transplant (but excluding cornea transplants);
●
In the 6 months prior to the Effective Date, they have been Hospitalized for a Sickness;
●
They are residing in a nursing home, rest home, convalescent home,
rehabilitation centre or home for the aged;
●
Except as required by minors due to their age, they require assistance
with any activities of daily living (i.e., bathing, eating, using a toilet,
taking medication(s) or getting into or out of a chair or bed); or
●
In the 12 months prior to the Effective Date, they have:
• been prescribed home oxygen (including an oxygen
concentrator) or prednisone for a lung condition or heart condition;
• had pulmonary fibrosis or cystic fibrosis;
• used nitroglycerine in any form (spray, patch, or pill) for a
heart condition for the relief of angina or chest pain, or had
heart condition with an ejection fraction of less than 40%; or
• had any aneurysm that is not surgically repaired.
If you need coverage for pre-existing medical conditions, you
have to complete the
HMC Medical questionnaire to determine your
eligibility, and the cost of your insurance will depend on your
medical history.
IMPORTANT EXCLUSION: Diabetes: If the Person Insured has diabetes as a Pre-Existing Condition,
Treatment of any cardiovascular or cerebrovascular conditions is not covered (Exclusion #3).
Age.
The applicant has to be at least 15 days old and no older than 89 years of age on the policy effective date.
Pre-existing condition coverage is available for applicants up to 79 years of age.
Amount of coverage (Sum Insured):
$10,000, $25,000,
$50,000, $100,000, $150,000,
$200,000
Deductible
applies per insured per emergency: $100, $250, $500, $1,000, $5,000, $10,000
Waiting
period.
If You purchase this policy after the Person Insured’s arrival in Canada,
there is no coverage for any Emergency caused by an Injury or Sickness
that began within 5 days following the Effective Date (the “Waiting Period”).
The Waiting Period is waived if the Person Insured is covered by another
Canadian travel insurance contract and the coverage under the other
Canadian travel insurance contract does not end before the Effective Date of this contract.
Family plan
is available. Family
includes
you
and/or your spouse
and your child(ren)
when your names
appear on the application or
confirmation of insurance.
Coverage dates are the same
for all family members. All
family members must live at
the same address while in
Canada. No coverage for pre-existing medical
conditions
Travel worldwide
You may take trips outside of Canada, including to
your Country of Residence, during the Policy Period without canceling this contract.
Expenses incurred outside of Canada are not
covered, unless they are incurred while in direct transit (including layovers) to or from Canada,
an emergency happened while the policy is in effect
Extending Your Visit
You may apply for an Extension of your health insurance coverage
provided you have not incurred a claim in the period prior to the Effective Date of the Extension
you wish to purchase.
Coverage will be extended at the option of the
Company.
Extension coverage will be void and of no force or
effect if a claim has occurred in the period immediately prior
to your application for Extension coverage.
Your request for the Extension must be received
prior to the expiry date of your existing coverage.
Premium Refunds
Full refund:
A full refund is not available if your request is made after the
policy effective date.
A full refund of premium will be provided:
• For policies which
are returned within 10 days of purchase if the policy has not
been used to obtain a Visa and it is returned before the Effective Date of the policy.
• If You are cancelling your policy
because your application for Parent and Grandparent Super
Visa was refused, and
you provide proof of visa refusal (or rescinded application) with your request for a refund.
If you want to cancel your policy issued for
your application for Parent and Grandparent Super Visa before your arrival
in Canada without a visa denial letter, a $250 cancellation fee will apply.
Partial refund:
If termination of your policy is requested because you must return
to your country of origin prior to your scheduled return date, or
you become eligible and/or covered under a provincial or territorial
government health insurance plan during the period of coverage, a
partial refund of premium (less an administration fee ) may be refunded, provided no claim has been
incurred at any time during your trip.
Important note:
• There is no refund if you have a claim paid,
pending, or declined.
• You may withdraw your claim to allow you
to get a refund upon payment of an administration charge of $200,00.
• You must complete payment for the full year if You have a
claim under the monthly payment plan.
Service fees and administrative charges are not refundable.
MEDICAL
AND HOSPITAL BENEFITS
"Emergency" means an unexpected or unforeseeable Sickness
or Injury which requires immediate medical attention, Treatment or care for the immediate
relief of acute symptom, which cannot be
delayed until you return to your country of residence.
BENEFITS |
DETAILS |
EMERGENCY HOSPITAL
|
Hospital and Medical expenses resulting from a Medical Emergency.
Expenses related to prescription medication in hospital are
covered up to the aggregate limit of the policy.
|
Doctor’s visits |
•
Physician costs coverage
for new symptoms
•
The cost of the Doctor’s
visits to renew a prescription
during the first six (6) months. Refills for medication You had before
the Effective Date of this policy are not covered. |
Prescription Medications
(out-patient) |
Up to the Sum Insured
& limited to a 30-day supply. |
Follow Up
Treatment |
All Reasonable follow-up Treatment
is covered until the Emergency ended.
A Recurrence is not covered |
Diagnostic rays & Laboratory Services
|
• Covered
NOTE:
Magnetic resonance imaging (MRIs),
computerized axial tomography (CAT)
scans, sonograms, ultrasounds and
biopsies must be approved in advance
by the insurer.
|
Local licensed
Ambulance services |
Up to $5,000 |
Private Duty Nurse
|
Up to $10,000
|
Necessary Medical Appliances
|
Up to $5,000
|
Services of chiropractor, osteopath,
chiropodist, podiatrist, osteopath and physiotherapist
|
50% of the cost
of the services / Up to $2,000 when referred by a
physician to treat the Emergency event
|
Dental expenses
|
Up to $5,000 in the event of a sudden dental infection
or damage to the sound natural teeth caused by an Injury to the mouth.
|
Out-of-pocket Expenses in Hospital
|
Up to $2,000 while hospitalized
|
Bedside Companion Transportation
|
Up to $2,000
|
Emergency Return Home, Airline or Air Ambulance
|
Up to $25,000
|
Repatriation / Cremation / Burial
|
Up to $10,000
|
Return of
Dependents & Escort
|
Up to $3,500 for dependents &
$3,500 for escort
|
Meals and
Accommodation When Return Is Delayed due to a Medical
Emergency of Your Family Member
|
$100 a day / Up to $2,000
|
Accidental Death insurance
(optional)
|
Up to $25,000
|
Trip-Break
Benefit
|
You may return to your country of normal residence
or take short side trips outside of Canada without terminating your policy.
However, this policy does not provide
coverage outside Canada.
|
Payment to doctors and clinics
|
You may be required to pay the doctor because
the doctor will not want to wait for the insurance process
|
Payment to Hospitals
|
Hospitals will be paid directly by the insurance company.
|
EXCLUSIONS
and LIMITATIONS
Visitors to Canada
medical insurance does not cover everything.
This insurance has exclusions, conditions and
limitations.
Pre-Existing
Medical Condition
exclusion:
A Pre-existing medical condition(s)
means a medical or physical condition, symptom,
illness or disease, whether diagnosed or not,
for which Treatment has been received or taken, or
which exhibited signs or symptoms, at any time preceding
Your Effective Date and includes a medically recognized
complication or Recurrence of a medical condition.
Option 1
No coverage for
Any Pre-existing Condition. No medical
questionnaire required. You must meet the
Eligibility requirements.
Option 2
Medical questionnaire
required. You have to accurately disclose your
medical conditions in the medical statement on your application, and have been
approved for Pre-existing Condition coverage.
This plan covers pre-existing medical
conditions that were
Stable at any time during the 365
days immediately before the Effective Date. You can reduce
the Period of Stability to the 180
days or 90 days at additional cost.
However, there is no
coverage for any loss or expense resulting from a medical condition for
which has not been Stable and for which signs or symptoms existed
within the 90 days prior
to your policy Effective Date.
Stable or Stability
means that during the period selected in your Application for Insurance, immediately
preceding your Effective Date your condition is not worsening and there has been:
a) No change in signs or symptoms or the development of new signs or symptoms.
b) No reduction, increase or stoppage in medication dosage or its frequency.
c) No new medications prescribed.
d) You have not been hospitalized or required medical consultation
(other than a routine examination);
e) No medical, therapeutic, or diagnostic procedure has
been prescribed, received, or performed, or recommended by
a Physician, including but not limited to investigative testing or surgery.
Some other exclusions:
This insurance does not cover losses or expenses
caused directly or indirectly, in whole or in part, by the following excluded risks:
⁕ Expenses incurred as a result of asymptomatic or
symptomatic HIV infection, Acquired Immune Deficiency
Syndrome (AIDS), AIDS related conditions (ARC) or the
presence of HIV, including any associated diagnostic tests or
charges or other sexually transmitted disease;
⁕ Expenses arising from Sickness or
Injury related to a change in a pre-approved Pre-existing Condition if you failed
to notify the Company of that change prior to your Effective Date;
⁕ Major medical or surgical procedures
which are not approved in advance by the Medical Director:
a) cardiac catheterization, angioplasty and/or cardio-vascular
surgery including any associated diagnostic test(s) or charges unless approved
in advance by the Company prior to being performed, except where such
surgery is performed as a Medical Emergency immediately upon admission to Hospital;
b) magnetic resonance imaging (MRIs), computerized
axial tomography (CAT) scans, sonograms, ultrasounds or
biopsies unless approved in advance by the Company except
where such tests are performed as part of a Medical
Emergency Treatment protocol;
⁕ Surgery to correct
vision or hearing unless caused by an accidental blow or services provided by a naturopath or
services provided in a convalescent home, nursing home,
rehabilitation centre or health spa;
⁕ Noncompliance with prescribed medical therapy or Treatment;
⁕ Childbirth, miscarriage, deliberate termination of
pregnancy, routine prenatal care or any complications incident to pregnancy;
⁕ Mental, nervous or emotional disorders,
misuse of medication, abuse of drugs or intoxicants;
⁕ Air ambulance services
unless approved in advance and arranged by the Company.
Note: This is a
summary of benefits. For the full details of
coverage, eligibility, exclusions, limitations and claims procedure,
please refer to the
Policy Wording .
 |
If
you have questions about this insurance
coverage, or need help to complete the application, or want to
buy insurance over the phone, please call at
416-493-0101
(or
1-877-443-0101) or
click here to ask
your question online.
What
to do if you need medical assistance
24/7 EMERGENCY ASSISTANCE
If you need medical care, go to the nearest possible medical clinic.
All minor Sickness such as cough, colds, body aches, diarrhea,
infections, and other necessary consultations that may lead to more
serious illness is covered up to the coverage limit.
Emergency medical Treatment is covered in clinic, in hospital or by virtual consultations.
For Emergencies, Claims Assistance and General Inquiries regarding Your travel insurance, call at
1-833-370-8777 from Canada or the U.S.A.
or
416-814-7615 (from other countries)
Failure to contact Trident Global Assistance within the first 48 hours
of a visit to a Hospital, urgent care clinic, or a Physician (including virtual visits)
as a result of an Emergency may result in a reduction in benefits under the contract.
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